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Knowledgebase : Trainz Railroad Simulator 2019

Currently we have not tested Trainz with eGPUs, and as such cannot guarantee that Trainz will correctly work with an eGPU. However we have had some reports of customers who have seen some success with eGPUs, once correctly configured. If you wish to try...
You can register your boxed version of Trainz Railroad Simulator 2019 by following these steps: * Log in to MyTrainz > Serial Number (https://www.auran.com/planetauran/SN_Enter_Serialnumber.php [https://www.auran.com/planetauran/SN_Enter_Serialnumber....
There are no differences in features between Steam and MyTrainz editions of Trainz; each will include all of the same features and functions for that version. There are, however, some differences for the Steam editions in regards to DLC packs, registratio...
Thanks for your question about purchasing TRS19 and cancelling your Gold Membership. The process is that your current install will still operate and you do not need to do anything different at your end. Here is a list of things that will change: * A nu...
Water colour is changed on a per route basis by following these steps: Edit Environment > Time Tab Click on Water Colour Preview Adjust the R,G,B colour dials Tip: set the dials to between 7 o'clock and 11 o'clock for best results To adjust the water ...
In TRS19, payware routes can now be edited, with a new version being created when you choose to save. When you load the route, and go to make an edit, you will be asked if you wish to clone the route or create a session. If you simply wish to create a s...
Even though N3V Games is a "Trusted Developer" with Microsoft, this message may appear until a sufficient number of people have installed the application. The message is: "Windows Defender SmartScreen prevented an unrecognized app from starting. Running...
TRS19 is now available to order as a boxed edition from the Trainz Store [http://store.trainzportal.com]! When ordering from the Trainz Store ensure if you would like a physical product shipped to your address that you choose the correct product from th...
Trainz Railroad Simulator 2019 does not include a traditional PDF manual in it. Instead you can access out online wiki based manual by clicking on the 'File' menu on the launcher screen, then click on 'View online documentation'. Alternatively you can a...
All Downloadable Content (DLC) for Trainz is downloaded and installed seamlessly in-game. There are no downloads required from the Trainz store or serial numbers required. You must log into the Trainz store when purchasing a DLC pack using the same user...
To create a shortcut for TANE or TRS19, simply locate the TANE.exe or TRS19 application, left click to select it, and then r-click and choose from the following options: * Pin to Taskbar (this will create an icon on the bar at the bottom of your scree...
Yes. We have tested Trainz Railroad Simulator 2019, Trainz: A New Era, and Trainz Simulator 12, with Windows 10 and found it performs better than using previous Windows Editions. If you do see issues with running Trainz on Windows 10, then please ensure...
The following specifications show the minimum requirement in order to run Trainz Railroad Simulator 2019. To find out your system specifications, please read this article [https://support.trainzportal.com/index.php?/Knowledgebase/Article/View/38/12/find...
The build number is shown in the T:ANE Launcher which opens when you first start Trainz A New Era. The same applies to TRS19. Tags: TANE, Update, Patch, Download, Service, Pack,
It is possible for multiple versions of Trainz Railroad Simulator 2019 to co-exist on one machine. However there are some rules to follow to ensure smooth operation. Please note also that this advice is provided as a guide only. We are not responsible f...
If one of your routes, sessions, or even a downloaded asset has disappeared, then it's likely that it has been removed due to a conflict with another asset, or your database has become corrupt or damaged. Trainz will move this item to the 'backups' fold...
Sometimes your database may become corrupted and affects built-in or DLC content. Generally, a standard Database Rebuild from Launcher > Developer > Rebuild Database will rectify the situation. To run an Extended Database Repair: * On the launcher...
User content is stored by default at C:UsersAppDataLocalN3V GamesTANE (for TRS19, this will be C:UsersAppDataLocalN3V Gamestrs19 ). This folder may grow to a substantial size over time. If required, you may specify an alternate locatio...
For product related questions (such as pricing, hardware specifications etc), please see our Trainzportal FAQ Page. [http://www.trainzportal.com/pages/trs19-faqs] For support related questions, please use the search function. Type in one or two key word...
If you start the game with post-processing on (which it is by default) you can change the slider and it will change the settings (and normally this is quite dramatic). Note that you need to close the settings window for the change to occur. If you want ...
When adjusting the resolution settings in the Launcher, the screen resolution settings apply ONLY to Fullscreen mode. To adjust the window size when in Windowed mode, simply drag the game window. You can toggle between Fullscreen and Windowed modes by...
Click Launcher > Trainz Settings > Install > Check for Updates If there is a patch available for your build, the Trainz patcher window will appear. If it doesn't, then check that the "Target" you have selected is the folder where your TANE.exe or TRS1...
This error means your system is not able to communicate to the MyTrainz server. The most likely reason is you have the "Disable Online Features" option selected (if you are using the Deluxe Box edition/"DRM Free" version of TANE). Uncheck this option ...
T:ANE and TRS19 provide two ways to import content. Other methods may work to some degree but are not supported. This article is a guide to what will and won't work when moving content around between Trainz versions. Supported Content Install Methods: ...
TRS19 and T:ANE have been designed to be backwards compatible with the majority of content from previous versions of Trainz so it is possible to import your content from TS12 (or previous versions) into your new version of Trainz It is important to know...
TANE and TRS19, for both Windows and Mac, can be run in either full screen mode, or as a window which you can resize yourself. You can toggle between full screen mode by following these steps: 1) Click on Trainz Settings on the initial launch screen ...
TRAINZ: A NEW ERA, TRAINZ MODEL RAILROAD 2017, AND TRAINZ RAILROAD SIMULATOR 2019 Digital Downloads from the Trainz Store The Trainz Store will automatically register Trainz into your account for you. No serial number is required for, or included with...
You can import non-built-in and non-payware items using .cdp or Open for Edit in Content Manager to import from older Trainz versions. Find our more information about importing content here. [http://online.ts2009.com/mediaWiki/index.php/Help:Importing_Con...
If you have made any changes in the session that affect the route itself (ie some environment settings, terrain changes, or changes to existing route objects), then you will need to save the route again in addition to the session. If you do not wish to sa...
Patching for TRS19 is automated. When prompted to update we recommend you do so by following the prompts. To manually update: * Click Launcher > Trainz Settings > Install > Check for Updates * If there is a patch available for your build, the patch...
For instructions on installing Trainz Railroad Simulator 2019, please see the Installation Guide [http://online.ts2009.com/mediaWiki/index.php/Help:Installation] on the TRS19 Help Wiki.
If you are seeing the 'Starting Trainz' window appear either momentarily (i.e. disappears, then nothing happens), or for a very long time (i.e. more than about 20 minutes) after clicking on Start Trainz, then please ensure that your computer does meet the...
All versions of Trainz Railroad Simulator 2019 require an Internet connection at the time of install and can then be accessed without an Internet connection for up to 30 days. If you are offline for longer than that period, you will need to go online to g...
BEFORE YOU GET STARTED 1: This installation will require 40GB free disk space on your C: Drive. 2. Your hardware must meet our minimum requirements to run Trainz Railroad Simulator 2019. Please visit https://support.trainzportal.com/index.php?/Knowledg...
For Trainz Railroad Simulator 2019, the main installer installs the 'core' installation of Trainz. This is the same version as the Digital version. The remaining content is install installed separately, either by downloading in-game or by following the ...
Please ensure that you have fully followed the registration instructions on the registration pamphlet in the box. You must enter your serial number on both the 'serial number' page, and the 'redeem trainz code' page (this provides access to the addition...
Public Release Versions If you are experiencing an issue with a public release of Trainz, please use the search function (using keywords of four letters or more) to search for an answer to your issue. If you don't see an answer to your question here, ...