NEW HELPDESK

We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.

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To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

  1. We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
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  3. Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.
TRS19 - This route will require a route re-save/clone
Posted by N3V Games (Zec) on 18 December 2018 04:04 PM

In TRS19, payware routes can now be edited, with a new version being created when you choose to save.

 

When you load the route, and go to make an edit, you will be asked if you wish to clone the route or create a session. If you simply wish to create a session, then click this option. If you wish to modify the route itself, then click on the 'clone' button.

(14 vote(s))
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