NEW HELPDESK
We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
NEW HELPDESK REQUIREMENTS
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
Thanks for your understanding.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Knowledgebase: Trainz Railroad Simulator 2019
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TRS19 - This route will require a route re-save/clone
Posted by N3V Games (Zec) on 18 December 2018 04:04 PM
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In TRS19, payware routes can now be edited, with a new version being created when you choose to save.
When you load the route, and go to make an edit, you will be asked if you wish to clone the route or create a session. If you simply wish to create a session, then click this option. If you wish to modify the route itself, then click on the 'clone' button. | |
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