For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
The content included on the TRS19 discs shows as not authorised
Posted by N3V Games (Zec) on 09 July 2019 03:41 PM
Please ensure that you have fully followed the registration instructions on the registration pamphlet in the box.
You must enter your serial number on both the 'serial number' page, and the 'redeem trainz code' page (this provides access to the additional content packs).
If you have registered the serial number on the Serial Number page, then you can complete your registration by following these steps: