This article provides step by step instructions to locate and download
products ordered from the Trainz Store at Store.TrainzPortal.com.
1. Trainz A New Era
2. Trainz 12 and Older Items (Scroll down)
3. Trainz Model Railroad (click here
[https://sup...
All Downloadable Content (DLC) for Trainz Simulator 12 SP1 is
downloaded and installed seamlessly in-game. There are no downloads
required from the Simulator Central store or serial numbers required.
You must log in using the same username as used for t...
Yes. We have tested Trainz Railroad Simulator 2019, Trainz: A New Era,
and Trainz Simulator 12, with Windows 10 and found it performs better
than using previous Windows Editions.
If you do see issues with running Trainz on Windows 10, then please
ensure...
INSTALLER WON’T START:
Some browsers may strip the .exe file type resulting in nothing
happening when you try to run the setup file.
You can add .exe to the end of the Setup file name as follows:
* right-click the Setup file
* select Rename
* ...
This information is for TS12 only.
The latest patches are available at:
http://www.auran.com/servicepacks/
[http://www.auran.com/servicepacks/]
Please make sure that the first number in the filename relates to your
current Trainz build version, whilst...
PC USERS
To find out your system specification, you need to run a program
called dxdiag
* Click on the Windows Start Menu, type in dxdiag and click on
dxdiag under the Programs heading.
* The diagnostic tool appears in a new window and may take a ...
Please ensure you are typing it exactly as it appears on the manual.
It is easy to mistake a 0 and a Q for example and this will cause the
serial number to be invalid.
If you have a digital version, please use copy and paste to ensure
there are no typogr...
Installing "official" add-ons into early versions of Trainz including
TS12 (pre-SP1):
Note: This guide is for items that have a downloadable "installer"
setup file in SimulatorCentral. TANE use a new system for DLC
[https://support.trainzportal.com/inde...
If you are installing the digital version and you get this error, it
indicates all of the installation files are not in the same folder or
that they are named incorrectly.
Please ensure that all six files are in the same folder. We recommend
that they b...
TRAINZ: A NEW ERA, TRAINZ MODEL RAILROAD 2017, AND TRAINZ RAILROAD
SIMULATOR 2019
Digital Downloads from the Trainz Store
The Trainz Store will automatically register Trainz into your account
for you. No serial number is required for, or included with...
