For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Between Dec 23rd and Jan 10th the support team will be running with reduced numbers, during this time there may be longer periods between responses.
What is the difference between the Steam and MyTrainz versions of Trainz
Posted by N3V Games (Zec) on 14 November 2019 11:32 AM
There are no differences in features between Steam and MyTrainz editions of Trainz; each will include all of the same features and functions for that version. There are, however, some differences for the Steam editions in regards to DLC packs, registration, and updating.
DLC packs purchased through Steam can only be used with the Steam editions of Trainz.
DLC packs purchased through the Trainz Store can be used with any compatible version of Trainz, including Steam versions.
Registration of the Steam editions is achieved by simply entering your MyTrainz account's username and password into the Internet tab of the Trainz Settings, which you can do by following these steps:
When you start Trainz, Trainz will then register itself into your account.
Please note, you will not see any changes in your MyTrainz account's details after registering. The Steam edition of Trainz does not provide access to the digital download through MyTrainz.
For updates and patches, these will be installed automatically through Steam.