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NEW HELPDESK

We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.

The new helpdesk is available at https://support.trainzsimulator.com
NEW HELPDESK REQUIREMENTS

To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

  1. We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
  2. We will assist users with problems related to orders, downloading, installation or access only.
  3. Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.
Knowledgebase: Trainz Railroad Simulator 2019
Can I use TRS19 with an eGPU on Mac
Posted by N3V Games (Zec) on 16 May 2019 10:17 AM

Currently we have not tested Trainz with eGPUs, and as such cannot guarantee that Trainz will correctly work with an eGPU.

 

However we have had some reports of customers who have seen some success with eGPUs, once correctly configured. If you wish to try this, you will need to follow these steps:

1) Go to Applications.
2) Access the context menu for Trainz and select "Get Info".
3) Select the option "Prefer External GPU".
4) Restart Trainz

 

(3 vote(s))
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