Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.

For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,

To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.

Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
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Knowledgebase : Trainz Railroad Simulator 2019
   

For product related questions (such as pricing, hardware specifications etc), please see our Trainzportal FAQ Page. [http://www.trainzportal.com/pages/trs19-faqs] For support related questions, please use the search function. Type in one or two key word...
You can import non-built-in and non-payware items using .cdp or Open for Edit in Content Manager to import from older Trainz versions. Find our more information about importing content here. [http://online.ts2009.com/mediaWiki/index.php/Help:Importing_Con...