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Knowledgebase : Trainz: A New Era (Windows)

FOR TANE BUILDS CREATED AFTER JAN 4 2016: (see below for older versions) TANE "SP1" and later versions use new patching and installer technology to simplify the installation process. There are two options to choose from: OFFLINE INSTALLER: * Click ...
This article provides the various steps required to get Trainz installed and up and running. There are links to other articles for each step required. STEP 1: Check your system meets the minimum specifications for Trainz: A New Era here [https://support...
Prior to running this installer, we strongly recommend you make a back up of both your install folder and local data folder. The path to your local data folder is shown in Launcher > Install tab. PATCHING TANE USING THE SP1/SP2 PATCH INSTALLER: (THIS I...
Each DLC pack for Trainz: A New Era has it's own ID, which will be used as part of the name of the folders in the Packages folder in your LocalData. The IDs for each DLC package are listed as follows: CNJ Blue Comet TDD029 BR Duchess Class ...
TRAINZ: A NEW ERA AND TRAINZ MODEL RAILROAD 2017 Digital Downloads from the Trainz Store The Trainz Store will automatically register Trainz into your account for you. No serial number is required for, or included with, digital download editions from ...
The "Standard" Edition includes four routes, and over 10,000 items of content. The Deluxe Edition contains four additional routes that can be downloaded in-game. This takes the total to almost 15,000 assets including over 50 locos, and 350 items of ...
Water colour is changed on a per route basis by following these steps: Edit Environment > Time Tab Click on Water Colour Preview Adjust the R,G,B colour dials Tip: set the dials to between 7 o'clock and 11 o'clock for best results To adjust the w...
To create a shortcut for TANE, simply locate the TANE.exe application, left click to select it, and then r-click and choose from the following options: * Pin to Taskbar (this will create an icon on the bar at the bottom of your screen) * Pin to Star...
The "MSVCR120.DLL is missing" or 0xc000007b error message indicates some Windows files are missing or incorrectly installed. Please download the following file from Microsoft, which will install the necessary files: https://support.microsoft.com/en-us/h...
All Downloadable Content (DLC) for TANE is downloaded and installed seamlessly in-game. There are no downloads required from the Trainz store or serial numbers required. You must log into the Trainz store when purchasing a DLC pack using the same userna...
The build number is shown in the T:ANE Launcher which opens when you first start Trainz A New Era. Tags: TANE, Update, Patch, Download, Service, Pack,
Sometimes your database may become corrupted and affects built-in or DLC content. Generally, a standard Database Rebuild from Launcher > Developer > Rebuild Database will rectify the situation. To run an Extended Database Repair: * Click on 'Train...
Yes. We have tested Trainz: A New Era, and Trainz Simulator 12, with Windows 10 and found it performs better than using previous Windows Editions. If you do see issues with running Trainz on Windows 10, then please ensure that Trainz has full permission...
The userdata-redirect-map.txt found in C:UsersAppDataLocalN3V GamesTANE folder is the file that tells TANE where to store any local files. DO NOT ever delete the C:UsersAppDataLocalN3V GamesTANE folder OR the userdata-redirect-map.tx...
It is possible for multiple versions of Trainz A New Era to co-exist on one machine. However there are some rules to follow to ensure smooth operation. Please note also that this advice is provided as a guide only. We are not responsible for any lost da...
Most versions of Trainz A New Era require an Internet connection at the time of install and can then be accessed without an Internet connection for up to 30 days. If you are offline for longer than that period, you will need to go online to gain authentic...
T:ANE has been designed to be backwards compatible with the majority of content from previous versions of Trainz so it is possible to import your content from TS12 (or previous versions) into T:ANE (and even from one build of TANE into a new one). It is...
If you import content from another version of Trainz and you see a pink and green texture, this error indicates that the texture files are missing. If you check the asset in Content Manager and "View Errors and Warnings" you will see warnings like: ! T...
If the Next key is not visible, you can hit Enter to accept the Agreement (you may have two Agreements depending on your installation). You can also reset your windows font size to correct this issue. You can do this using the following steps. 1. Righ...
The following specifications show the minimum requirement in order to run Trainz: A New Era. To find out your system specifications, please read this article [https://support.trainzportal.com/index.php?/Knowledgebase/Article/View/38/12/finding-your-syst...
The "renderer initializing has failed" error indicates your graphics card does not support DX11 (even though you may have DX11 installed on your computer). You will need to upgrade your graphics card in order to use Trainz A New Era. Please check this...
Payware routes cannot be edited or cloned, but importantly, new Sessions can be created for these routes. Click Sessions > Create Session to make your own new session for built-in and payware routes. For earlier TANE builds, certain aspects were tied ...
Trainz allows users to create and share content. Errors and warnings enable both content creators and end-users to identify if content has any issues that could cause items to behave incorrectly or affect performance in-game. Warnings are just that...
This article provides a step by step guide to installing TANE SP1 using the new DVD installer (for box edition disks received in 2016). NOTE: For users who have purchased the TANE SP1 "Installer" Edition (Standard or Deluxe), the disks you have received...
For TANE, the link to the 250+ page manual is Launcher > File > View PDF Manual. This PDF file is searchable in order to quickly find the functionality you are looking for.
If one of your routes, sessions, or even a downloaded asset has disappeared, then it's likely that it has been removed due to a conflict with another asset, or your database has become corrupt or damaged. Trainz will move this item to the 'backups' fold...
If you have received a box version with a Product Key, or a digital download with a Product Key, you need to register this code at My Trainz. NOTE: SOME VERSIONS DO NOT REQUIRE A PRODUCT KEY (e.g. Digital Downloads and Mac USB editions ordered through T...
PC USERS To find out your system specification, you need to run a program called dxdiag * Click on the Windows Start Menu, type in dxdiag and click on dxdiag under the Programs heading. * The diagnostic tool appears in a new window and may take a ...
If you start the game with post-processing on (which it is by default) you can change the slider and it will change the settings (and normally this is quite dramatic). Note that you need to close the settings window for the change to occur. If you w...
When adjusting the resolution settings in the Launcher, the screen resolution settings apply ONLY to Fullscreen mode. To adjust the window size when in Windowed mode, simply drag the game window. You can toggle between Fullscreen and Windowed modes by...
Click Launcher > Trainz Settings > Install > Check for Updates If there is a patch available for your build, the TANE-patcher window will appear. If it doesn't, then check that the "Target" you have selected is the folder where your TANE.exe resides, ...
The auto-patcher appears when a new update is available on the patch server. Note, this guide shows the Windows version of Trainz. The steps will be very similar, or the same, for the Mac version. You can also manually trigger the update by clicking L...
This error means your system is not able to communicate to the MyTrainz server. The most likely reason is you have the "Disable Online Features" option selected (if you are using the Deluxe Box edition/"DRM Free" version of TANE). Uncheck this option ...
The Trainz Store boxed edition (Deluxe Edition only), and previously the Kickstarter Box Edition (Deluxe and Collectors Edition), are DRM free. This means that it can operate offline and will never require a connection to the DRM (digital Rights Managemen...
If you install a 2nd version of TANE (perhaps you are beta testing, or perhaps you want to have one build for creating content and another as a standard installation), we recommend that your re-download the items for each Trainz build you are using. Whil...
Builtin content from TS12 does not import directly into TANE - you need to download those items from the DLS (which we are in the process of updating). To import other content (i.e that you have created or downloaded from the DLS or other sites), you ne...
TANE has had many releases since the first Alpha build was released a year ago back in May 2014. The key builds and build numbers that we will be supporting moving forward are listed below. If your build number is not on this list, then it is an unsuppo...
Disk 2 is a dual layer "DVD9" disk (9GB to fit all the extra data on). Unfortunately this means it requires a higher precision in the calibration of the DVD drive laser and a clean disk surface. Please follow these steps to get the data off your disk an...
For Trainz A New Era, Downloadable Content (DLC) items ordered through the Trainz Store will appear as "Available to Download" when you next start Trainz. NO SERIAL KEY is required and there is no external download link available. Start Trainz, the in...
NOTE: TANE SP1 introduces a new patcher. Please follow this guide for TANE SP1. [https://support.trainzportal.com/index.php?/Knowledgebase/Article/View/85/0/tane-sp1-patch-installer] Manual patches for TANE builds are located at: http://www.trainzportal....
If TANE SP1 crashes without warning, it is likely that a "crashdump" file is created. This report, along with a detailed explanation of what you were doing at the time will help us identify and fix the issue so it doesn't happen again. Please follow thi...
All users need to have their myTrainz details entered - open the Launcher and click on the Internet Tab to enter your details. Close the windows and restart TANE and the auto-prompt will appear if a patch is available. If you have the DRM-free version o...
Sometimes your TANE installation can become corrupted. This generally happens when content is moved manually rather than using the in-built Import tools, but can also happen during patching or after a game crash. NOTE: A new installation (including newl...
MAC USERS: If you get an "Application is damaged" error when patching/installing on Mac, this is the result of a permissions issue. Please follow the instructions on this third party website: http://www.tech-recipes.com/rx/45404/mac-downloaded-app-is-d...
You can remove the patch window by either installing the new update, or if the update is a beta version, then by changing your update stream to public. To install the new update, simply follow the instructions on the screen. You may need to ensure 'disabl...
We recommend searching for and downloading content using the included Content Manager in Trainz. Use the following steps to search for content: 1) Open Content Manager by clicking on 'Manage Content' on the launcher screen. 2) Select the 'Download S...
Add the Quickdrive Rule to your session by clicking on the Edit Session icon on the top menu bar. All new sessions created in TANE will have the Quickdrive rule added to them by default. Edit the Quickdrive Rule to adjust which items show in the Quickdr...
If you are seeing the 'Starting Trainz' window appear either momentarily (i.e. disappears, then nothing happens), or for a very long time (i.e. more than about 20 minutes) after clicking on Start Trainz, then please ensure that your computer does meet the...
TANE, for both Windows and Mac, can be run in either full screen mode, or as a window which you can resize yourself. You can toggle between full screen mode by following these steps: 1) Click on Trainz Settings on the initial launch screen 2) Tick o...
If a DLC pack is not loading correctly (i.e. shows missing dependencies), then we would suggest suggest that you try re-installing the DLC pack using these steps: 1) You will need to locate your appdata folder. You can find the path to your appdata fold...