Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.
For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
NEW HELPDESK REQUIREMENTS
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
Thanks for your understanding.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Knowledgebase: Trainz: A New Era (Windows)
Creating a Shortcut or Start Menu link
Posted by N3V Games (Paul) on 27 January 2016 03:16 PM
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To create a shortcut for TANE or TRS19, simply locate the TANE.exe or TRS19 application, left click to select it, and then r-click and choose from the following options:
Finding the correct TANE.exe: If you have multiple installs and you are not sure where TANE.exe resides, here are some tips.
Finding the TRS19.exe The default location for TRS19 installs is 'C:\Program Files\N3V Games\Trainz Railroad Simulator 2019' | |
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