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Knowledgebase : Trainz: A New Era (Windows) > Errors
   

This indicates that your appdata folder is corrupt or missing (and is most likely due to having content installed from a pre-release version of T:ANE). Follow these steps to ensure that your build is pointing to the correct location: * Find the path...
Sometimes your TANE installation can become corrupted. This generally happens when content is moved manually rather than using the in-built Import tools, but can also happen during patching or after a game crash. NOTE: A new installation (including newl...
The "renderer initializing has failed" error indicates your graphics card does not support DX11 (even though you may have DX11 installed on your computer). You will need to upgrade your graphics card in order to use Trainz A New Era. Please check this...
Click Launcher > Trainz Settings > Install > Check for Updates If there is a patch available for your build, the TANE-patcher window will appear. If it doesn't, then check that the "Target" you have selected is the folder where your TANE.exe resides, ...
This error means your system is not able to communicate to the MyTrainz server. The most likely reason is you have the "Disable Online Features" option selected (if you are using the Deluxe Box edition/"DRM Free" version of TANE). Uncheck this option ...
If you are seeing the 'Starting Trainz' window appear either momentarily (i.e. disappears, then nothing happens), or for a very long time (i.e. more than about 20 minutes) after clicking on Start Trainz, then please ensure that your computer does meet the...