For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Between Dec 23rd and Jan 10th the support team will be running with reduced numbers, during this time there may be longer periods between responses.
Missing Dependencies for Built-in Content or DLC
Posted by N3V Games (Paul) on 30 December 2015 05:35 PM
Sometimes your TANE installation can become corrupted. This generally happens when content is moved manually rather than using the in-built Import tools, but can also happen during patching or after a game crash.
NOTE: A new installation (including newly downloaded DLC) should never have any Missing Dependencies if correctly installed. It is more likely the install is not complete.
Please follow the steps below to rectify missing dependencies with a new install or after patching:
If these steps fail, the next step is to reinstall TANE from your DVD/USB or if you have the digital version, in most cases, the latest version of TANE available can be found by logging in to your MyTrainz account.
Please follow the steps below to rectify missing dependencies with newly downloaded DLC items: