For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Between Dec 23rd and Jan 10th the support team will be running with reduced numbers, during this time there may be longer periods between responses.
Finding your System Specifications
Posted by N3V Games (Paul) on 24 July 2015 11:46 AM
To find out your system specification, you need to run a program called dxdiag
PLEASE NOTE: It is possible to have DX11 installed, but not have a graphics card that supports DX11 features.
To find if your graphics card supports DX11, we suggest you type the name of your card into Google Search and add "+DX11" then review the articles that appear e.g. GeForce GT 630 +DX11
For some graphics cards, the version that your graphics card supports may be shown in the 'display' tab in DXDiag in the 'DDI Version' section on the right. If this shows 10, 10.0, or 10.1 then it indicates that your graphics card only supports up to DirectX 10. If this shows 11 or higher, then your graphics card may support DirectX 11.
Here is a list of supported DX11 cards
Click on the Apple icon and click "About This Mac"
Tag: specs, spec, system requirements, dxdiag, dx11, renderer