Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.
For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
Knowledgebase: Trainz Simulator 12
Trainz is still not accepting my serial number, even after ensuring it is the correct product.
Posted by Felix Prasser on 31 July 2013 04:42 PM
|
|
Please ensure you are typing it exactly as it appears on the manual. It is easy to mistake a 0 and a Q for example and this will cause the serial number to be invalid. In this case, please contact helpdesk and quote your date of purchase and your current Trainz build number (found on the Launcher). | |
|
Comments (0)