Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.
For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
NEW HELPDESK REQUIREMENTS
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
Thanks for your understanding.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Knowledgebase: Trainz Simulator 3 Mobile
Getting your Free Loco (TS3)
Posted by N3V Games (Paul) on 18 August 2021 03:43 PM
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How to get your free loco for signing up to the newsletter For a limited time you can get a free loco for Trainz Sim 3 by signing up for our newsletter here. You will need to create a MyTrainz account which you can do online here, on in game (instructions here). You can then access your loco in-game by logging in to MyTrainz in-game. Once you are logged in, to access your loco follow these steps:
To place the train, check this guide. Troubleshooting:
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