For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
Patch failed: failed to download installation data
Posted by N3V Games (Paul) on 29 March 2016 12:55 PM
The TANE online installer can produce the following errors:
1. Failed to open output file
Full error message is Patch failed: failed to download installation data from 'http://dl2.n3vgames.com/Patch/STREAMS/TANE_sp1/430/dfcef0952576faf1375c824f11f2248a.bin': Failed to open output file. Result: -7. Path:
To resolve this issue, please create the "N3V Games" folder in C:\Program Files\N3V Games prior to running the Installer.
Steps to create this folder:
2. Failed during download.
Full error message is Patch failed: failed to download installation data from 'http://dl2.n3vgames.com/Patch/STREAMS/TANE_sp1/430/dfcef0952576faf1375c824f11f2248a.bin': Failed during download. Result: -6. Path:
This error occurs when the file download cannot be completed. It is possible that either there is insufficient space on your hard drive, or that your drive is formatted as FAT32 which is limited to 4GB files.
3. Unable to create installation data temp folder.
Full error message is: "Unable to create installation data temp folder. (result: -10, dst:'C:/program File/N3V Games/Installer')"
It is likely that another program (Adobe Acrobat is one known culprit) has turned off access to the temp folder. The solution is to give all rights to the folder /local/temp for "system" "administrators" and "current user" then rerun the installer.