Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.

For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,

To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.

Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
There are no patchable products associated with this MyTrainz account.
Posted by N3V Games (Paul) on 29 March 2016 11:02 AM

This error appears when using the Online Installer with an account that is not registered for the item being installed.

Please check that you are entering the details using the same account as used to purchase the item.

(5 vote(s))
Helpful
Not helpful

Comments (0)