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For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
Knowledgebase: Trainz: A New Era (Mac)
Submitting Console Logs on Mac
Posted by N3V Games (Paul) on 27 November 2015 11:42 AM
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Some issues are hard for us to resolve without seeing some more Mac OS X system details. To help us in this process, we may ask for logs from Console, a utility that tracks diagnostic information. Console is found in the Utilities folder, located in your Mac's Applications folder. You can also launch Console by using Spotlight. Steps to Export Logs from Console"
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