For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Where can I purchase Trainz?
Posted by on 31 July 2013 03:14 PM
"Trainz A New Era" (For 64bit versions of Windows 7, and up; requires a DirectX 11 capable graphics card; also for Mac OSX 10.12 and up) is available as a Digital Download or Boxed version from the Trainz Store. Retail versions are available in many countries- check your local gaming shop!
"Trainz Simulator 12" (for Windows XP and up) is available as a Digital Download or a DVD from our online store. Visit the Trainz Store. Retail versions are available in many countries- check your local gaming shop!
You can also visit the Mac App Store.