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For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
NEW HELPDESK REQUIREMENTS
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
Thanks for your understanding.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Knowledgebase: Trainz: A New Era (Mac)
Which build do I have?
Posted by N3V Games (Paul) on 03 August 2015 05:27 PM
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TANE has had many releases since the first Alpha build was released a year ago back in May 2014. The key builds and build numbers that we will be supporting moving forward are listed below. If your build number is not on this list, then it is an unsupported pre-release version: Listed by purchase method/location: TANE Pre SP1
TANE SP1 (latest build shown only):
TANE SP2 (latest build shown only):
TANE SP2 Hotfix 1 (latest build shown only):
TANE SP3 (latest build shown only):
All updates for TANE can be found in the following page of the Trainz Wiki: https://online.ts2009.com/mediaWiki/index.php/T:ANE_Service_Packs
Tags: Trainz, update, download, service | |
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