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To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

  1. We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
  2. We will assist users with problems related to orders, downloading, installation or access only.
  3. Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.
Which build do I have?
Posted by N3V Games (Paul) on 03 August 2015 05:27 PM

TANE has had many releases since the first Alpha build was released a year ago back in May 2014.

The key builds and build numbers that we will be supporting moving forward are listed below. If your build number is not on this list, then it is an unsupported pre-release version:

Listed by purchase method/location:

TANE Pre SP1

  • Kickstarter Backers (digital) – Community Edition V1.2 Build 74539:  Patch (8GB) or download full version from MyTrainz to Build 75947 then hotfix patch to 76401
  • Simulator Central (digital) – Community Edition V1.2 Build 74539:  Patch (8GB) or download full version from MyTrainz to Build 75947 then hotfix patch to 76401
  • Kickstarter Backers (Box) – DVD disk Build 74885:  Patch via auto-patch (8GB) to Build 75971 then hotfix patch to 76536
  • Simulator Central (Box) – DVD disk Build 74702:  Patch via auto-patch (8GB) to build 75947 then hotfix patch to 76401
  • USA Retail – Topics Build 74702:  Patch via autopatch (8GB) to build 75947 then hotfix patch to 76401
  • Australia/NZ Retail – AID Build 74702:  Patch via autopatch (8GB) to build 75947 then hotfix patch to 76401
  • Simulator Central new orders: Live release build 76401 (updated from 75947)
  • STEAM: Patch via Steam updater to latest build
  • Europe Retail EN/FR/DE – Koch/Deep Silver Build 74697: Patch via autopatch to build 75894 then 76425
  • Europe Retail EN/PO – Koch/Deep Silver Build 74794: Patch via autopatch to build 75938 then 76459
  • Centercode T:ANE RC Beta – not supported
  • Mac App Store – 76727
  • Simulator Central Mac - 76837

 

TANE SP1 (latest build shown only):

  • Trainz Store, and other, Windows Download ---------- 84204
  • Trainz Store, and other, Mac (Boxed and Download)-- 84219
  • Windows DRM Free Boxed Standard Edition ----------- 84352
  • Windows DRM Free Boxed Deluxe Edition ------------- 84356
  • Mac App Store ------------------------------------------- 84615
  • STEAM Windows ----------------------------------------- 84473
  • STEAM Mac ----------------------------------------------- 84449

 

TANE SP2 (latest build shown only):

  • Trainz Store, and other, Windows Download ---------- 88364
  • Trainz Store, and other, Mac (Boxed and Download)-- 88395
  • Windows DRM Free Boxed Standard Edition ----------- 88343
  • Windows DRM Free Boxed Deluxe Edition ------------- 88348
  • Trainz Store Mac Deluxe Boxed ------------------------88342
  • Mac App Store ------------------------------------------- 88404
  • STEAM Windows ----------------------------------------- 88460
  • STEAM Mac ----------------------------------------------- 88461

 

TANE SP2 Hotfix 1 (latest build shown only):

  • Trainz Store, and other, Windows Download ---------- 90945
  • Trainz Store, and other, Mac (Boxed and Download)-- 90946
  • Windows DRM Free Boxed Standard Edition ----------- 90948
  • Windows DRM Free Boxed Deluxe Edition ------------- 90955
  • Mac App Store ------------------------------------------- 90957
  • STEAM Windows ----------------------------------------- 90959
  • STEAM Mac ----------------------------------------------- 90969

 

TANE SP3 (latest build shown only):

  • Trainz Store, and other, Windows Download ---------- 94916
  • Trainz Store, and other, Mac (Boxed and Download)-- 95078
  • Windows DRM Free Boxed Standard Edition ----------- 94808
  • Windows DRM Free Boxed Deluxe Edition ------------- 94829
  • Mac App Store ------------------------------------------- 95083
  • STEAM Windows ----------------------------------------- 94812
  • STEAM Mac ----------------------------------------------- 95086

 

All updates for TANE can be found in the following page of the Trainz Wiki: https://online.ts2009.com/mediaWiki/index.php/T:ANE_Service_Packs

 

Tags: Trainz, update, download, service

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