For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
What is the latest version of Trainz
Posted by on 31 July 2013 03:08 PM
Trainz: A New Era was released for PC on May 15, 2015 and for Mac in Mid 2015, and has seen many updates since release with the latest version available from the Trainz Store (PC and Mac), AppStore (Mac), and Steam (PC and Mac), along with other retailers.
Trainz Model Railroad 2017 was released in 2017 for PC through the Trainz Store. This is also available as a DLC bundle for TANE (PC or Mac) owners.