Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.

For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,

To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.

Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
Installing Trainz A New Era - Digital Edition
Posted by N3V Games (Paul) on 09 July 2015 02:47 PM

For TANE Builds created AFTER Jan 4 2016: (see below for older versions)

TANE "SP1" uses new patching and installer technology to simplify the installation process. There are two options to choose from:

Offline Installer

Download the full installer (8GB for Standard Edition)

Extract the zip file using WinZip or 7Zip

Click on TANE_Patch_ Installer.exe to start the installation process

Choose the location to install TANE

Click Next and then Install

If prompted by Windows, click Yes to allow the installer access.

Please follow this guide to installing. Please note that this process will install a NEW version of TANE (not a patch to your existing build). After installing, you may want to copy your local content across. Please follow this guide to move your content.


1. Click the link on your MyTrainz > Download TANE page to download online-installer-<build>.exe

2. Click to "self'extract" the installer and begin installation. 

3. The installer currently has placeholder text saying it will install "". Click Next to begin installation. 

4. Click Agree to accept the (work in progress) Agreement.

6. Choose your install location and click Next

7. Enter your MyTrainz Username and Password

8. Choose Public Stream

9. Click Install

10. Accept the warning

11. The installer files will now be downloaded. (9.7GB for Deluxe Edition)

NOTE: For DVD Installations, please see "Offline Installer" above for instructions.


For TANE Builds created prior to Jan 4 2016:

This article assumes you have downloaded the digital version of TANE. For help downloading, please click here.

The download for TANE is a single .zip file. This must be extracted prior to running the installer.

Once the file has been downloaded, right-click on the file and choose either "Extract All" or "Extract to <filename>".

A window will appear showing the unzipping progress.

Once the unzipping process is complete, you should have all the files unzipped into a single folder.

Extract All

For Trainz A New Era Standard, it will look like this:

tane standard

For Trainz A New Era Deluxe it will look like this:


Tane deluxe

Once you have unzipped or "Extracted" the files into a folder as above, select the "setup" file and double click to begin the install process. 

We suggest you choose the default settings unless you have a specific reason to change anything.


If your Windows zip file utility does not unzip the file, try installing Winzip or 7Zip and the following the steps above. 

If you cannot click the "Next" button to accept the Agreement, please follow this guide.

The installer shows as "Not Responding" for 5 to 15 minutes during the "Preparing to Install" phase. Don't worry, it will respond if left alone as it is process A LOT of content. Leave your computer running to allow this process to complete.

Full installation will take 30-60 minutes on most machines. Longer on slower machines.

(74 vote(s))
Not helpful

Comments (0)