TRS22 KB currently under construction - Powered by Kayako Help Desk Software

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NEW HELPDESK

We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.

The new helpdesk is available at https://support.trainzsimulator.com

NEW HELPDESK REQUIREMENTS

To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
We will assist users with problems related to orders, downloading, installation or access only.
Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.

If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.

Knowledgebase

TRS22 KB currently under construction Posted by N3V Games (Paul) on 17 March 2022 10:17 AM
Knowledge Base for TRS22 is currently under construction. Meanwhile, please use the TRS19 Knowledgebase articles which, in most cases, should assist you.
(5 vote(s)) Helpful Not helpful

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