For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
How to use discount codes in the Trainz Store
Posted by N3V Games (Zec) on 23 April 2020 04:39 PM
1) Click on 'Buy Now' on the item you wish to purchase
2) Confirm that the wanted items are shown in the shopping cart, and the correct quantity is shown, then click on 'checkout'.
3) Login with your MyTrainz account's username and password.
4) Enter your voucher code into the 'enter code' box at the top right, then click on apply.
5) Ensure that your billing address is correct, then click on 'continue to payment' or click on the 'paypal' button if you wish to pay through paypal
6) Follow the remaining prompts to complete your order.