NEW HELPDESK
We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
NEW HELPDESK REQUIREMENTS
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
Thanks for your understanding.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Knowledgebase: Trainz Model Railroad 2017
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Installing Basemapz
Posted by N3V Games (Paul) on 30 November 2016 10:31 AM
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Basemapz is a 3rd party utility provided by community member "ModelerMJ" that assists in creating your new layouts by providing an easy to use "import" function for your favourite 2D "track plan". The Basemapz installer comes as part of your installed version of TMR17 and requires a couple of manual steps as follows:
NOTE: Once installed and launched once, you can then launch Basemapz from the TMR17 Launcher > File > Launch Basemapz menu option | |
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