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NEW HELPDESK

We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.

The new helpdesk is available at https://support.trainzsimulator.com
NEW HELPDESK REQUIREMENTS

To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

  1. We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
  2. We will assist users with problems related to orders, downloading, installation or access only.
  3. Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.
Knowledgebase: General
What are the system specifications for Trainz Model Railroad?
Posted by N3V Games (Paul) on 05 November 2016 02:43 PM

The following specifications show the minimum requirement in order to run Trainz: A New Era. 

To find out your system specifications, please read this article.

PC

Minimum:

  • OS: Windows 7 64bit, Windows 8 64bit
  • CPU: Intel i-series, AMD K10 or higher with at least 2Ghz Dual Core
  • GPU: NVidia GT 430 or ATI 5550 or better, at least 1GB dedicated VRAM supporting DirectX 11
  • Memory: 4GB
  • Hard Drive: 30GB free space
  • Soundcard: DirectX-compatible 
  • Internet connection required

Recommended:

  • OS: Windows 7 64bit, Windows 8 64bit
  • CPU: Intel i5 3330, AMD FX 8350, QuadCore 2,3 Ghz or better
  • GPU: NVidia GTX 660 or AMD HD 6950 or better, at least 2GB dedicated VRAM supporting DirectX11
  • Memory: 8GB
  • Hard Drive: 30GB free space
  • Soundcard: DirectX-compatible 
  • Internet connection required

 

 

tags: spec, specs, min spec, hardware

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