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NEW HELPDESK

We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.

The new helpdesk is available at https://support.trainzsimulator.com
NEW HELPDESK REQUIREMENTS

To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

  1. We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
  2. We will assist users with problems related to orders, downloading, installation or access only.
  3. Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.
Knowledgebase: Trainz: A New Era (Mac)
How to add the Quickdrive Rule to your session
Posted by N3V Games (Paul) on 23 February 2016 02:04 PM

Add the Quickdrive Rule to your session by clicking on the Edit Session icon on the top menu bar. All new sessions created in TANE will have the Quickdrive rule added to them by default.

Edit the Quickdrive Rule to adjust which items show in the Quickdrive menu when it appears.

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