NEW HELPDESK

We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.

The new helpdesk is available at https://support.trainzsimulator.com
NEW HELPDESK REQUIREMENTS

To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

  1. We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
  2. We will assist users with problems related to orders, downloading, installation or access only.
  3. Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.
What is the difference between Standard vs. Deluxe editions?
Posted by N3V Games (Paul) on 03 August 2015 04:54 PM

The “Standard” Edition includes four routes, and over 10,000 items of content.

The Deluxe Edition contains four additional routes that can be downloaded in-game. This takes the total to almost 15,000 assets including over 50 locos, and 350 items of rolling stock.

For more information on what T:ANE offers visit www.trainzgetonboard.com

 

Tags: TANE, version, download, maps

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