NEW HELPDESK
We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
NEW HELPDESK REQUIREMENTS
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
Thanks for your understanding.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Knowledgebase: Trainz: A New Era (Mac)
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Screen resolution does not change
Posted by N3V Games (Paul) on 27 July 2015 01:31 PM
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When adjusting the resolution settings in the Launcher, the screen resolution settings apply ONLY to Fullscreen mode. To adjust the window size when in Windowed mode, simply drag the game window. You can toggle between Fullscreen and Windowed modes by pressing ALT + Enter on your keyboard. When toggling to fullscreen mode, Trainz will change to the resolution shown in the Trainz Settings. Tags: screen, window, monitor, full screen, res, resolution, size | |
 (18 vote(s)) Helpful Not helpful |