SEARCH
Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.

For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,

To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.

NEW HELPDESK REQUIREMENTS

To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

  1. We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
  2. We will assist users with problems related to orders, downloading, installation or access only.
  3. Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.
Knowledgebase
What are the Specifications for Trainz A New Era
Posted by N3V Games (Paul) on 24 July 2015 11:46 AM

The following specifications show the minimum requirement in order to run Trainz: A New Era. 

To find out your system specifications, please read this article.

PC

Minimum:

  • OS: Windows 7 64bit, Windows 8 64bit
  • CPU: Intel i-series, AMD K10 or higher with at least 2Ghz Dual Core
  • GPU: NVidia GT 430 or ATI 5550 or better, at least 1GB dedicated VRAM supporting DirectX 11
  • Memory: 4GB
  • Hard Drive: 30GB free space
  • Soundcard: DirectX-compatible 
  • Internet connection required

Recommended:

  • OS: Windows 7 64bit, Windows 8 64bit
  • CPU: Intel i5 3330, AMD FX 8350, QuadCore 2,3 Ghz or better
  • GPU: NVidia GTX 660 or AMD HD 6950 or better, at least 2GB dedicated VRAM supporting DirectX11
  • Memory: 8GB
  • Hard Drive: 30GB free space
  • Soundcard: DirectX-compatible 
  • Internet connection required

MAC

Minimum:

  • OS: MacOS X 10.12
  • CPU: Intel i5 2Ghz
  • GPU: Intel Iris or better with 1GB VRAM supporting OpenGL 3.3
  • Memory: 4GB
  • Hard Drive: 30GB Free Space
  • Internet connection required

Recommended:

  • OS: MacOS X 10.12
  • CPU: Intel i5 2.3Ghz
  • GPU: Dedicated Graphics card with 1GB VRAM supporting OpenGL 3.3
  • Memory: 8GB
  • Hard Drive: 30GB free space
  • Internet connection required

Check your Mac OpenGL capabilities here: https://developer.apple.com/opengl/capabilities/

 

TAG: Spec, specs, specification, hardware, won't run, won't start

(93 vote(s))
Helpful
Not helpful
Comments (0)