For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Extended Database Repair
Posted by N3V Games (Paul) on 24 July 2015 11:39 AM
Sometimes your database may become corrupted and affects built-in or DLC content.
Generally, a standard Database Rebuild from Launcher > Developer > Rebuild Database will rectify the situation.
To run an Extended Database Repair:
Some versions of Trainz may not detect the CTRL key being held down. In this case you can manually start an extended database rebuild by following these steps:
This will perform a full rebuild of the database repair and will force the DLC packages to be reinstalled fully (or other database corruption to be repaired).