We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
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Installation for TANE "Box" edition - Mac
Posted by N3V Games (Paul) on 10 July 2015 11:49 AM
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This article provides a step by step guide to installing Trainz: A New Era for Mac Box Editions. Step 1: Insert the USB into an available USB port. Step 2: Navigate to the Trainz A New Era.dmg file as shown below and double click on the file.
Step 3: The Verifying dialog will appear and check the drive for accuracy.
Step 4: The Trainz A New Era icon then appears ready for installation.
Step 5: Drag the Trainz icon onto the Application folder to install TANE
Step 6: Provide authentication if requested (requires Admin privileges).
Step 7: Trainz A New Era is now installed and can be located in the Applications folder
Tags: install, apple | |
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