SEARCH
Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.

For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,

To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.

NEW HELPDESK REQUIREMENTS

To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.

  1. We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
  2. We will assist users with problems related to orders, downloading, installation or access only.
  3. Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
If your ticket does not meet these requirements, you will receive a standard response informing you of the new requirements.

Thanks for your understanding.
Knowledgebase: Trainz: A New Era (Mac)
Installation for TANE "Box" edition - Mac
Posted by N3V Games (Paul) on 10 July 2015 11:49 AM

This article provides a step by step guide to installing Trainz: A New Era for Mac Box Editions.

IMPORTANT NOTE: Your Mac version of TANE comes in the form of a .dmg file on a re-usable USB  drive. It is important that you do not overwrite this file until you have installed Trainz. After you have installed Trainz, you can create a back-up of the .dmg file and then use the USB for other purposes. Overwriting the original .dmg file is done at your own risk.

Step 1:

Insert the USB into an available USB port.

Step 2:

Navigate to the Trainz A New Era.dmg file as shown below and double click on the file. 

USB

Step 3:

The Verifying dialog will appear and check the drive for accuracy.

Verifying

Step 4:

The Trainz A New Era icon then appears ready for installation.

Install App

Step 5:

Drag the Trainz icon onto the Application folder to install TANE

Drag icon

Step 6:

Provide authentication if requested (requires Admin privileges).

Step 7:

Trainz A New Era is now installed and can be located in the Applications folder

 

Tags: install, apple

(37 vote(s))
Helpful
Not helpful
Comments (0)