For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Installation for TANE "Box" edition - Mac
Posted by N3V Games (Paul) on 10 July 2015 11:49 AM
This article provides a step by step guide to installing Trainz: A New Era for Mac Box Editions.
Insert the USB into an available USB port.
Navigate to the Trainz A New Era.dmg file as shown below and double click on the file.
The Verifying dialog will appear and check the drive for accuracy.
The Trainz A New Era icon then appears ready for installation.
Drag the Trainz icon onto the Application folder to install TANE
Provide authentication if requested (requires Admin privileges).
Trainz A New Era is now installed and can be located in the Applications folder
Tags: install, apple