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My downloaded content is shown as faulty, or missing dependencies
Posted by N3V Games (Zec) on 03 July 2015 01:16 PM

If an asset is highlighted in red in Surveyor, then this means that the item is faulty, has missing dependencies, or has faulty dependencies. You can check this by locating the asset in Content Manager, then looking at the status to the immediate right of the asset's name.

If the asset 'faulty' next to the name, then it is faulty. In this case, you will either need to try repairing the item, wait for the item to be repaired, or download any updates to the asset. If you are unsure on how to do this, then please try asking for assistance on our forums .

If the asset has 'missing depencies' next to the name, then this means that it has missing dependencies. You will need to download the dependencies before it will work. You can view a list of dependencies by right clicking on the asset, then going to 'list dependencies'. If a dependency 'available to download' next to the name, then this means that it is on the Download Station, can be downloaded using Content Manager (right click, and click on download). If the dependency has 'unknown' next to the name, then this means that it's location is unknown. This means that the dependency is on a 3rd party website, or is no longer available to download. In this case, you will need to try searching on google using the 'kuid' number. If you are unable to find it, then please try asking on our forums.

If the asset has 'faulty dependencies' next to the name, then this means that it has one or more faulty dependencies (asset's that are needed for it to work are faulty). To view the list of dependencies, right click and click on 'list dependencies'. Please see above regarding faulty assets.

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