NEW HELPDESK
We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
We are migrating over to a new helpdesk system. New tickets have been turned off for this one. You may still reply to your open tickets.
The new helpdesk is available at https://support.trainzsimulator.com
NEW HELPDESK REQUIREMENTS
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
Thanks for your understanding.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Knowledgebase: Trainz Memberships
|
Are there any refunds on memberships?
Posted by N3V Games (Zec) on 09 June 2020 03:58 PM
|
|
|
No. If you cancel, you have access for the remainder of the period you have paid for. | |
 (4 vote(s)) Helpful Not helpful |
Comments (0)