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For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
NEW HELPDESK REQUIREMENTS
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
Thanks for your understanding.
To ensure we can provide quality, timely responses to as many customers as possible, we have made some changes to the helpdesk support service.
- We will only support tickets submitted in English. Please use an online translation tool to translate your messages.
- We will assist users with problems related to orders, downloading, installation or access only.
- Any questions about general product usage will be referred to our community forums, Trainz wiki and Knowledgebase articles.
Thanks for your understanding.
Knowledgebase
Installing additional TRS19 content from Disk.
Posted by N3V Games (Zec) on 01 May 2019 01:19 PM
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For Trainz Railroad Simulator 2019, the main installer installs the 'core' installation of Trainz. This is the same version as the Digital version. For information on installing Trainz Railroad Simulator 2019 itself, please see Installing the boxed edition of TRS19. Installing Content from Disk or USB
NOTE: Your disk or USB may include additional content you have not yet purchased. You can purchase the items from the store to authorise the additional content. Troubleshooting
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