For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Forgotten log in details
Posted by on 31 July 2013 04:21 PM
Reset your password by clicking on this link.
Enter your username into the box provided then click on submit. If there is an account associated with that email address, you will receive an email with a link to reset your password. (Please check your Spam folder if you do not receive the email within a few minutes.).
If you do not receive a password reset email or if you have changed your email address and cannot log in to submit a ticket then we suggest the following:
Tags: Forgot, Lost, Password, username, cannot login, login, user name,