Please use the Search Box above to search for keywords related to your issue. Using one or two keywords works best.

For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,

To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.

Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
RSS Feed
Knowledgebase : Trainz Simulator Mac

For the download, please ensure that you do not have Gatekeeper set to block the install. Please use the following steps to do this: 1. Open "System Preferences" (via the dock, or via the Apple menu) 2. Open "Security & Privacy" 3. Go to the "General"...
TRAINZ: A NEW ERA AND TRAINZ MODEL RAILROAD 2017 Digital Downloads from the Trainz Store The Trainz Store will automatically register Trainz into your account for you. No serial number is required for, or included with, digital download editions from ...