For quick answers to general usability questions, we recommend your visit our friendly Trainz forums,
To submit a Support Ticket, click on the Troubleshooter Button, then follow the steps through to the appropriate Category. Login using your Simulator Central or MyTrainz Username and Password.
Note: Support tickets are generally answered in 1-3 days. Your patience is appreciated.
Downloading and Installing from SimulatorCentral.com
Posted by N3V Games (Paul) on 09 July 2015 08:10 AM
This article will provide step by step instructions to find and download products ordered from SimulatorCentral.com
For Trainz Sim 12 click on EACH of the setup file links to download all 6 files (see image below).
If left-clicking does not commence the download, you can use right-click "Save As" and then choose the location to save the files(s).
Once your download commences, you can track progress in your browser.
To show your downloads use Ctrl-J (in IE, Chrome or Firefox).
View the list of Downloaded files and when all files have downloaded, click Show in Folder
You are now ready to install your downloaded item. Sometimes you will need to unzip the file first, and other products are ready to begin installing by double-clicking the setup.exe file.
(You can ignore any "publisher verification" warnings).
If you have any problems during this process, please reply to this ticket and include information on which step could not be completed and what error message you are getting.
Tag: Insert disk, insert disc, disk error, disc error